Terms and Conditions

The neccessary fine print.

In order to book a class or make an appointment, you must have a valid membership or class pass.

Classes can be booked:

  • Anytime through our website or mobile apps.
  • By calling us on 0404 772 657
  • Up to 4 weeks in advance.
  • Up to 90 minutes prior to the class start time.

 

Waitlists
If a class is full, you can add yourself to the waitlist and we’ll notify you by email if a space becomes available. You’ll have an hour to accept the spot. Use our mobile apps to get push notifications direct to your phone about your waitlists.

Class bookings can be cancelled up to 3 hours before the class start time with no penalty. Private Sessions (CONSULT & SOLO) can be cancelled up to 8 hours before the start time with no penalty.  To ensure cancellations are processed in a timely fashion they should be made via our online booking system. Alternatively please call/text us on 0404 772 657 or text your instructor directly.

No shows and cancellations within the times outlined above will be charged as follows:

  • Class passes and private appointments will incur the full rate.
  • Members will use a class credit for the week.

Move Move Pilates reserves the right to make changes to the published timetable at any time without prior notice.

Classes do not run on Victorian Public Holidays. Move Move may run a reduced timetable over holiday periods such as Christmas, New Year and Easter.

Class bookings are made for the class, not the instructor. Move Move reserves the right to change the instructor at any time without prior notice.

To attend a class, you must purchase either a class pass or membership. 

Memberships must be paid for with a valid credit or debit card, or by direct debit from your bank account. Memberships are charged fortnightly for a minimum of 6 payments (12 weeks). After the minimum period, memberships automatically roll over to a month-to-month contract.

If due to unforeseen circumstances, you are unable to book all your classes in a particular week then you may make up that class within the following two weeks for a fee of $10 per class.

Please notify us by email either prior to or during the week you will be unable to fit in your class or classes. 

Your nominated credit card will be charged $10 per class to be made up and class credits will be applied to your account valid for use within two weeks.

This policy does not apply to classes that have already been booked and either late cancelled or not attended.

You can suspend your membership for both planned & unplanned absences:

  • Pre-planned suspension: Give us at least 2 weeks’ written notice to suspend your membership for events like holidays.

  • Last-minute suspensions: Requests with less than 2 weeks’ notice up until 9pm on Sunday night for the upcoming week, will incur a $40 admin fee. Suspensions cannot be requested after 9pm Sunday night for the upcoming week.

  • Unplanned events: Get up to 4 free make-up classes per year for sickness (or other unplanned events). Request make-up classes in writing for the current or next week. Make-up classes are valid for 2 weeks & can be used in addition to your normal classes. Additional make-up classes are $10 each.

After the minimum term, memberships automatically renew on a month-to-month basis until cancelled. Memberships can be cancelled by giving a minimum of 4 weeks’ written notice. (This notice period excludes any membership hold in place.)

If you become unable to attend classes for medical reasons, on receipt of a letter from your medical professional, Move Move will

  • Refund any unused class passes purchased in advance (less an admin fee of $40).
  • Waive the notice periods required to cancel your membership (however please note no refund of membership fees already processed will be made).

Current prices can be viewed on our pricing page.

Prices may change at any time. Move Move will give two weeks’ notice via email of any price changes.

During the course of classes, Move Move may take photographs and videos for use in promotion of the studio. Such use includes the display, distribution, publication, transmission, or otherwise use of photographs, images, and/or video taken for use in materials that include, but may not be limited to, printed materials such as brochures and newsletters, videos, and digital images such as those on the Move Move website.

Move Move will not specifically identify individuals by name in images without their express permission.

1. Terms
By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trademark law.

2. Use License
Permission is allowed to temporarily download one duplicate of the materials (data or programming) on Move Move’s site for individual and non-business use only. This is the just a permit of license and not an exchange of title, and under this permit you may not:

  • modify or copy the materials;
  • use the materials for any commercial use, or for any public presentation (business or non-business);
  • attempt to decompile or rebuild any product or material contained on Move Move’s site;
  • remove any copyright or other restrictive documentations from the materials; or
  • transfer the materials to someone else or even “mirror” the materials on other server.

This permit might consequently be terminated if you disregard any of these confinements and may be ended by Move Move whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.

3. Disclaimer
The materials on Move Move’s site are given “as is”. Move Move makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, Move Move does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilisation of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.

4. Constraints
In no occasion should Move Move or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference) emerging out of the utilisation or powerlessness to utilise the materials on Move Move’s Internet web page, regardless of the possibility that Move Move or a Move Move approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don’t permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.

5. Amendments & Errata
The materials showing up on Move Move’s site could incorporate typographical, or photographic mistakes. Move Move does not warrant that any of the materials on its site are exact, finished, or current. Move Move may roll out improvements to the materials contained on its site whenever without notification. Move Move does not, then again, make any dedication to update the materials.

6. Links
Move Move has not checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected web page. The incorporation of any connection does not infer support by Move Move of the site. Utilisation of any such connected site is at the user’s own risk.

7. Site Terms of Use Modifications
Move Move may update these terms of utilisation for its website whenever without notification. By utilising this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.

8. Governing Law
Any case identifying with Move Move’s site should be administered by the laws of the country of Australia Move Move State without respect to its contention of law provisions.