In order to book a class or make an appointment, you must have a valid membership or class pass. (See Payment section for more details.)
Classes can be booked:
If a class is full, you can add yourself the waitlist and we will notify you if a space becomes available.
Class bookings can be cancelled up to 3 hours before the class start time with no penalty. To ensure cancellations are processed in a timely fashion they should be made via the online booking system or app. Alternatively please text your instructor directly.
No shows and cancellations less than 3 hours before the start time will be charged as follows:
Move Move reserves the right to make changes to the published timetable at any time without prior notice.
Classes do not run on Victorian Public Holidays. Move Move may run a reduced timetable over holiday periods such as Christmas, New Year and Easter.
Class bookings are made for the class, not the trainer. Move Move reserves the right to change the trainer at any time without prior notice.
Clients must purchase either a class pass or membership. This can be obtained prior to booking or at the time you book.
Memberships must be paid for with a valid credit or debit card. Memberships are charged fortnightly. After the minimum term, four weeks’ notice prior to the next payment date is required to cancel.
The Movement Movement uses a third-party payment processor, Ezidebit. Credit card/bank statements will show the charge from ‘EZIDEBIT AU NEWSTEAD AUS’.
During the minimum term, memberships can be suspended for a maximum of two weeks. The time that the membership is suspended for will be added to the remaining term.
After the minimum term, memberships can be suspended in one-week blocks for up to six weeks in any 12-month period. Suspensions longer than 6 weeks will be treated as a cancellation and the cancellation policies will apply.
Two weeks’ written notice must be given prior to the date from which the suspension will start.
After the minimum term, memberships can be cancelled at any time by giving 4 weeks’ notice in writing.
Move Move offers a limited number of unlimited memberships. These memberships allow you to book into as many classes as you like per week with no restrictions.
To qualify for a Move + Unlimited membership you must have no injuries or health issues. Approval for a Move + Unlimited membership is at the discretion of your Move Move Pilates Trainer.
If, during your Move + Unlimited membership, you become injured or develop a health issue, Move Move reserves the right to cancel or suspend your unlimited membership and transfer you to another membership for the duration of your rehab or recovery.
If you become unable to attend classes for medical reasons, Move Move will
A letter from your medical professional is needed. Refunds are processed less a $20 administration fee.
Current prices can be viewed on our pricing page.
Prices may change at any time. Move Move will give two weeks’ notice of any price changes.
During the course of classes, Move Move may take photographs and videos for use in promotion of the studio. Such use includes the display, distribution, publication, transmission, or otherwise use of photographs, images, and/or video taken for use in materials that include, but may not be limited to, printed materials such as brochures and newsletters, videos, and digital images such as those on the Move Move website.
Move Move will not specifically identify individuals by name in images without their express permission.
Benefits only apply to friends and family who are new clients to Move Move. Discounts only apply to memberships, not class passes. Both you and your friend must be a current member to qualify for discounts. The Movement Movement may change or withdraw the scheme at any time with two weeks’ notice.
2/168 Chesterville Road
Cheltenham VIC 3192
T: 03 9024 2644